Prioritizing Customers' Privacy

Welcome to Wimtorq's Privacy Policy. This policy outlines how Wimtorq Ltd ("we", "us", or "our") collects, uses, and protects your personal information when you use our website, mobile application, or interact with us in any way. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.

1. Introduction

At Wimtorq, we understand the importance of privacy and are committed to safeguarding the personal information of our users. This Privacy Policy serves to inform you about the types of information we collect, how we use it, and your choices regarding your information. By using our website or services, you consent to the collection and use of your personal information as outlined in this policy.

2. Information We Collect

When you interact with Wimtorq, we may collect various types of information, including:

• Personal Information:

  This may include your name, email address, phone number, delivery address, billing information, and other details you provide when creating an account, making a purchase, or contacting customer support.

• Usage Information:

  We automatically collect information about how you interact with our website and app, such as your browsing history, IP address, browser type, device information, and other analytics data. This helps us understand how our services are used and improve them.

• Cookies and Tracking Technologies:

  We use cookies, web beacons, and similar technologies to enhance your experience and track your interactions with our site. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: We use your personal information to provide and personalize our services, process your orders, and communicate with you about your account and orders.

• Improving Services: We analyze usage data to understand trends, administer our website and app, and gather demographic information for aggregate use. This helps us enhance the user experience.

• Marketing and Communications: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting. You can opt out at any time.

4. Information Sharing

We may share your personal information with trusted third‑party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties are contractually obligated to use your personal information only as necessary to provide the services requested by us and to comply with applicable laws and regulations.

In addition, we may disclose your information in response to lawful requests by public authorities, including to meet national security or law‑enforcement requirements.

5. Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Choices

You have the right to access, update, or delete your personal information at any time by logging into your account on our website or app. You can also choose to opt out of receiving promotional emails by following the unsubscribe instructions provided in those emails.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at help@wimtorq.com. We are committed to addressing any inquiries or concerns in a timely and transparent manner.